For folks in organizations that use Google Workspace, the migration from Hangouts to Google Chat begins Aug. 16—until an administrator chooses to delay.

Screenshot of Google Admin console Chat and classic Hangouts Service Settings, showing Chat and classic Hangouts selected, with a hand-drawn arrow pointing from that setting to the

Google will start emigrate organizations that use Chat in Google Workspace from “Chat and traditional Hangouts” to “Chat most well-liked” beginning Aug. 16, 2021. 

Google is nearing the top of the migration from traditional Hangouts to Google Chat for individuals who use Google Workspace. Beginning Aug. 16, organizations with the Google Chat service setting of “Chat and traditional Hangouts” can be up to date to “Chat most well-liked.” This adjustment will occur robotically, with no motion wanted by a Google Workspace administrator. (If you happen to’re a Workspace administrator, chances are you’ll verify and alter your present settings on the Admin console | Apps | Google Workspace | Google Chat and Traditional Hangouts | Service standing.)

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The influence of this migration can be noticeable to individuals who have continued to make use of Hangouts and never but moved to Google Chat. If you happen to’re an administrator, you may need to be certain folks in your group are knowledgeable of the change. The next 4 factors could also be useful to share with folks in your group.

1. Google Chat is accessible in Gmail

As soon as the change happens, Google Chat turns into out there in Gmail, each on the net in addition to within the Gmail Android and iOS apps. 

Inside Gmail in a browser, Chat turns into one of many communication choices out there alongside the left-side navigation. If it does not show, choose the sprocket | See All Settings | Chat and Meet, then be certain the Google Chat possibility is chosen. 

Within the Gmail app on Android or iOS, the Chat icon (a stylized dialogue field) ought to robotically seem to the best of the Gmail envelope icon.

2. Google Chat additionally gives net and cell apps

Individuals additionally might entry Chat in a devoted browser tab at, other than Gmail. This may be helpful whenever you need to give attention to a chat dialog with out the potential distraction of e mail messages.

Equally, folks may select to put in the Google Chat cell app for both Android or iOS. For instance, in circumstances the place folks use an e mail shopper apart from Gmail (e.g., corresponding to Apple Mail), putting in the Google Chat app ensures conversations can proceed virtually wherever.

3. For conferencing and calling, discover associated apps 

Some features beforehand out there in Hangouts have now moved to different apps. Google Meet (on the web, on Android and iOS) handles video conferencing and collaboration. As with Google Chat in Gmail, Meet additionally shows within the left-side Gmail navigation. Individually, Google Voice (on the web, on Android and iOS) handles cellphone calling capabilities. And, in excellent news for individuals who relied on Chat calling, Google indicates on a help web page that “Direct calling is predicted to roll out to Chat in Q3 2021.”

4. Hangouts will nonetheless be out there on the net

Google will nonetheless present entry to Hangouts on the net at, a minimum of for a time frame. You might, nevertheless, need to uninstall the Hangouts cell app or take away it out of your bookmarked favorites, until you additionally use Hangouts with a private Google account.

Different issues for Workspace Directors

Google emailed directors and posted a Workspace blog update previous to the change and supplied an possibility for Workspace directors to choose out of the change. Nevertheless, since Google has introduced that the transition from Hangouts to Chat will happen by the top of 2021 for organizations that use Workspace, generally directors mustn’t search to delay the change.

For my part, many directors may give severe consideration to altering the setting to “Chat solely” (Determine A), quite than the intermediate step of “Chat and traditional Hangouts.” Nevertheless, as soon as an administrator adjustments the setting to “Chat solely,” folks within the group will not have entry to Hangouts. Overview the listed limitations of Google Chat earlier than you make this swap. You may additionally need to be certain folks in your group know the primary three factors above. This selection skips the transitional step supplied by the “Chat most well-liked” possibility and strikes your group immediately from Hangouts to Chat.

Determine A

Screenshot of Google Chat and classic Hangouts service settings. Shows

A Google Workspace administrator may additionally contemplate transferring from “Chat most well-liked” to “Chat solely” as soon as entry to traditional Hangouts is not wanted.

If you happen to use Google Workspace, have you ever already moved from Hangouts to Google Chat and different apps? If you happen to’re a Workspace administrator, what steps did you are taking to assist folks in your group undertake Google Chat? When you have chosen to change to “Chat solely” already, how easily did that change proceed? Let me know what your expertise has been, both within the feedback under or on Twitter (@awolber).  

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