This complete information covers every little thing it’s essential to know concerning the chat-based communication and collaboration platform Microsoft Groups, probably the most well-liked Zoom alternate options.

Microsoft’s chat and collaboration platform Groups could have arrived a while after Slack, however due to its integration with Microsoft 365, it has a number of tips up its sleeve. eBioPic’s cheat sheet about Microsoft Groups is an outline of the platform, and it is going to be revised periodically as new updates are launched. 

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Government abstract

  • What’s Microsoft Groups? A chat and collaboration platform for Microsoft 365 clients designed to simplify group work.
  • How do I exploit Microsoft Groups? In addition to the chat-based communications, Groups’ integration with different Microsoft providers permits customers entry to shared information and calendars, collaborative modifying, and straightforward switching between voice, video, and textual content chat.
  • Who does Microsoft Groups have an effect on? The service is accessible to most subscribers to the cloud-based Microsoft 365 suite.
  • When and the place is Microsoft Groups obtainable? Microsoft Groups is accessible to Microsoft 365 clients and helps 93 languages and dialects.
  • How do I get Microsoft Groups? Microsoft Groups is enabled by default for many organizations utilizing Microsoft 365.

SEE: All of eBioPic’s cheat sheets and good particular person’s guides


Picture: Microsoft

What’s Microsoft Groups?

Groups is Microsoft’s tackle chat-based communication for enterprise; Groups can be Microsoft’s reply to competing platforms comparable to Slack and Zoom. Slack inventory continues to lose worth, regardless of a great income flow–analysts cite Microsoft Groups as a part of that lower. In July 2019, Microsoft Groups slid by Slack with 13 million day by day customers; as of April 2021, Microsoft Groups has
145 million day by day lively customers.

In its easiest kind, the service permits customers to arrange Microsoft Groups, every of which is basically a hub for group chat rooms, that are known as channels (conversations).

A number of chat rooms or channels may be created inside a Staff, and to assist preserve chats simple to comply with, conversations are threaded, move from high to backside, and notify customers of updates. If customers want face-to-face dialog, they will soar straight into voice or video chats with different channel contributors with a single click on. The variety of contributors in a daily Microsoft Groups group video chat is now a most of 300. 

Microsoft built-in the Kaizala messaging service for large-group communication into Groups in June 2019. In August 2020, Microsoft launched a brand new consumer license for Groups known as
Superior Communications,

which helps stay occasions with as much as 20,000 contributors and interactive conferences with as much as 1,000 contributors. The Superior Communications add-on additionally brings branded backgrounds and the brand new Groups Calling telephony perform into the combination.

Groups is built-in with Microsoft 365, which implies it’s tied to different Microsoft Workplace providers, comparable to Phrase and Excel, in addition to its cloud storage and sharing providers comparable to SharePoint, PowerPoint, OneNote, Planner (which is being rebranded as Tasks), and Energy BI. To assist customers monitor and prioritize duties, Microsoft Lists is obtainable in Groups. Equally, customers can create, handle, and share mission sign-offs instantly inside Groups utilizing
the Approvals perform.

Microsoft Groups
helps stay transcription

and recording capabilities. Any paperwork, spreadsheets, shows, and the like which can be shared inside a Staff are synced with a replica saved in Microsoft’s OneDrive cloud storage and an area SharePoint surroundings, so each Staff member at all times has entry to the most recent model. Collaborative modifying of this shared content material can be attainable, with every consumer’s modifications mirrored within the Workplace software program in actual time. Meeting recaps comprising a recording of the assembly, transcript, chat, shared information are additionally obtainable.

Entry to information, inside websites, and dashboards is mechanically managed by Microsoft 365 Teams and SharePoint, with customers capable of create a brand new Group or connect the Staff to an current Group when creating the Staff. Even when somebody does not like utilizing Microsoft Groups, the service’s integration with Microsoft 365 implies that essential updates or content material generated inside the collaboration platform may be flagged up outdoors of Groups; as an example, Microsoft Delve would possibly spotlight an replace to an essential shared file.  

Alongside this integration with Microsoft’s wider suite of providers, new performance, comparable to Groups for healthcare organizations (February 2020), is being added on a regular basis. Because the begin of the COVID-19 pandemic, Groups has obtained a gradual stream of function updates from Microsoft. A few of these have been extra aesthetic in nature: for instance, the
new Collectively Mode,

which locations customers in a shared digital house (assume an auditorium or espresso retailers) to assist create a greater sense of togetherness whereas staff are working from dwelling. There’s additionally Presenter View, which permits presenters to view their slides alongside any notes they’ve made, in addition to see thumbnails of upcoming slides on the backside of the Groups assembly Window.

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Microsoft Staff channels may talk with outdoors providers through Connectors. Connectors exist already to push updates from GitHub, Evernote, Zendesk, MailChimp, SAP SuccessFactors, Salesforce, and plenty of extra to Groups’ channels, and an API framework is accessible to permit extra to be constructed, additionally permitting companies to hyperlink their very own inside apps. Microsoft Groups helps over 100 Connectors and shipped with 85 Bots. From inside Chat, each Staff channel has entry to T-Bot, a bot that may reply easy questions on how one can use Microsoft Groups. 

Microsoft Groups is designed to fulfill the identical safety and knowledge safety requirements as Microsoft 365 and is Microsoft 365 Tier C compliant. The service enforces two-factor authentication, single sign-on by Energetic Listing, and encryption of knowledge in transit and at relaxation. Microsoft can be including controls to assist organizations defend delicate data from being shared or leaked. Data obstacles permit corporations to restrict which crew members can talk and collaborate with one another. Safe Non-public Channels lets organizations management which crew members can see conversations and content material in a selected Groups channel.

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How do I exploit Microsoft Groups?

Microsoft Groups is designed to offer a better approach for small teams of individuals to speak and collaborate.

The de facto strategy of speaking through group emails and sharing information through a patchwork of various providers is difficult–or so goes Microsoft’s rationale–with the potential for missed messages and information. That is the issue Microsoft Groups is designed to unravel.

Microsoft argues that Groups’ trump card is its tight integration with Workplace providers and Teams, which permits customers to seamlessly and securely change between modifying paperwork, shared dashboards and planners, and group chat, video, and voice calls. That simplicity of simply organising a Staff and accessing all these shared services–without the necessity to spend hours configuring them–is a part of what Microsoft sees as Groups’ promoting level. Microsoft Groups integration with e mail additionally permits messages despatched to a delegated Staff tackle to be copied to a dialog in Groups.

Full-featured dialing capabilities weren’t initially obtainable, however Microsoft Groups now helps name historical past, maintain/resume, pace dial, switch, forwarding, caller ID masking, extension dialing, multi-call dealing with, simultaneous ringing, and voicemail.

As Groups good points new options, Microsoft is encouraging customers of Skype for Enterprise to start out planning emigrate to the platform. Microsoft Groups is accessible in an growing variety of assembly room setups, with full providers accessible through Microsoft Groups Rooms (previously Skype Room Techniques model 2) and on Floor Hub. On account of Microsoft Groups incorporating these options, assist for Skype for Enterprise will finish on 31 July 2021, with new Microsoft 365 clients moved onto Microsoft Groups by default. Within the meantime, Microsoft has facilitated
interoperability throughout Groups and Skype.

This has been designed to assist companies throughout the transition by Groups customers to talk with and name Skype customers. 

A brand new calling expertise providing a simplified view of contacts, voicemail, and calling historical past might be coming to Groups later this 12 months, alongside a brand new collaborative calling performance for helpdesk-type setups. A
speed-dial function for Groups on iOS

can be within the works.

SEE: 11 methods to be a consummate skilled throughout Zoom and Microsoft Groups conferences (eBioPic)

Since launch Microsoft has built-in apps and providers with Groups, each in-house Microsoft 365 comparable to Excel, in addition to these from choose companions like Trello, InVision, SurveyMonkey, Polly, Open Agora, iCIMS, Miro and HireVue. Most lately, Microsoft introduced
integration with GitHub,

which is presently in public beta. Groups customers can view particulars on ongoing GitHub tasks, focus on and collaborate on ongoing points and pull requests, in addition to shut, reopen and file new points instantly from a Microsoft Groups channel.

Customers can embrace data instantly from these apps of their conversations with out having to incorporate screenshots or hyperlinks. Looking for folks has additionally been improved, with the addition of a Microsoft Graph API-powered app known as “Who” that can permit customers to seek for folks of their organizations by identify or matter.

Nicely-established options of Microsoft Groups now embrace recordings of conferences being uploaded to the Azure cloud, alongside timestamped transcriptions, with automated translation of chat messages and of automated captions.

Microsoft has additionally built-in Groups with its augmented-reality headset HoloLens to allow a Distant Help function. This function permits a employee within the discipline carrying the prototype headset to share video of what they’re taking a look at with an skilled again on the head workplace utilizing Microsoft Groups.

In Could 2021, Microsoft launched
new Groups options aimed toward client customers.

These private accounts look just a little totally different, however provide the identical main options because the enterprise model, together with Collectively mode and group chats. Past this, Groups for customers additionally sports activities a brand new assortment of stay emoji reactions and GIFs, which individuals can use to brighten up their calls.

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Who’re Microsoft Groups’ opponents?

Microsoft Groups’ principal challengers are the chat and collaboration providers Slack, Zoom,
Google Meet,

and GoToMeeting, though not one of the opponents are as sturdy and full-featured as Groups. 

Slack launched earlier than Microsoft Groups, and talking from private expertise, utilizing a mixture of Slack and Google Apps for Work offers a comparatively simple approach of collaborating and speaking with colleagues. Slack has additionally launched its Enterprise Grid service, focused at serving the wants of organizations with between 500 and 500,000 customers.

Slack can be obtainable as a Freemium product, with the value rising to $15 with custom-made pricing obtainable. Microsoft Groups additionally presents customers a restricted set of options without cost, though the complete service requires a Microsoft 365 for enterprise subscription, costing about $12.50 per consumer per thirty days, which additionally features a full suite of Workplace providers. The free model of Microsoft Groups has all the first options.

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Because the free model of Microsoft Groups was launched in July 2018, there’s been marked progress in Groups’ consumer numbers.

As of March 2019, there have been 500,000 organizations utilizing Microsoft Groups; by July 2019 greater than 13 million folks have been utilizing Groups–more than have been utilizing its rival Slack on the time; and by April 2020, Microsoft Groups has 75 million day by day lively customers. Business-leading organizations are rolling out Groups enterprise-wide; the truth is, 20 clients have greater than 100,000 staff actively utilizing Groups as of March 2020. 

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Who does Microsoft Groups have an effect on?

The service is accessible to subscribers to the cloud-based Microsoft 365 suite. Microsoft says it’s obtainable to “most” Microsoft 365 business customers–with Groups being enabled for Enterprise Necessities, Enterprise Premium, E1, E3, and E5 plan subscribers.

Microsoft Groups for Schooling has a variety of options designed to assist lecturers and college students, comparable to the flexibility to tug timetables from the varsity data system, built-in OneNote class notebooks, and project administration instruments to help lecturers in grading and offering suggestions.

Microsoft Groups is cross-platform, with shoppers for Home windows, Mac, Linux, Android, and iOS.

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When and the place is Microsoft Groups obtainable?

Microsoft Groups is accessible to Microsoft 365 clients and is in 93 languages and dialects.

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How do I get Microsoft Groups?

Microsoft Groups is enabled by default for many organizations utilizing Microsoft 365, with the one requirement being a subscription to one of many license plans outlined above. A free version, supporting all the first options, can be obtainable.

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Editor’s notice: This text was most lately up to date by Owen Hughes.

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